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SUPPORT

CONTACT US
General Inquiries - info@fusar.com
Technical Matters - support@fusar.com
Press/Media - press@fusar.com

FAQs
1. How much is the Fusar app?
Free ninety-nine. Who pays for apps these days? Seriously, it's 2016. The FUSAR app is available on Google Play and will be available for download in the Apple App Store in July 2016.

2. Will the FUSAR camera work with my helmet?
Yes! The FUSAR camera has been designed to work with helmets of all different shapes and sizes. You can mount it to the top or the sides of your favorite lid. We've been doing this for a year and a half and have yet to find one that doesn't work.

3. Can I use my own Bluetooth® intercom?
Absolutely. The FUSAR handlebar controller, camera, and app are all compatible with any 3rd party Bluetooth® communicator that is able to sync with Android or iOS devices.

4. Can I use the camera in the rain?
Definitely. The camera, handlebar controller and wrist controller are designed to be suitable for use in any weather, even torrential downpours. We are building them to surpass the IP67 rating, meaning it will be able to be fully submerged in about 3 feet of water (1 meter) for up to 30 minutes.

5. Can the camera pair with more than one phone at the same time?
No, it can only pair to one phone at a time, but you can chat with your friends and share content through the FUSAR app.

6. How does the push-to-talk feature work over any distance?
Your voice travels through the cloud instead of transmitting peer-to-peer. As long as you have a data connection, you're good to go.

7. How long does the camera battery last?
The camera has a 2300mAh battery that provides up to 4 hours of use on a single charge (depending on what features are in use). Please note there are a number of conditions that can drastically affect run times, including use in cold weather and continuous use of Wi-Fi.

8. How long does it take to charge the camera?
Your camera's battery will go from fully drained to fully charged in about 2.5 hours.

9. How many Guardian Angels can I have?
You can add up to 3 Guardian Angels to your emergency contact list. They will receive SMS and email alerts in the event you experience a collision.

10. When will you start shipping?
The FUSAR handlebar controller and Bluetooth® headset are currently shipping. The FUSAR camera is on schedule to go into production at the end of the summer. The wrist remote will be available in time for winter.

11. Will you ship to my country?
Worldwide shipping is available.

12. Is there a warranty?
There is a 12 month warranty against all defects.

 

Click here to view our product user manuals.